Privacy Policy
Gnosis Lab LLC ("Gnosis Lab," "we," "us," or "our") operates the NashVec platform at nashvec.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.
1. Information We Collect
1.1 Information You Provide
- Account information: Name, email address, company name, and password when you register.
- Payment information: Billing address and payment method details, processed securely by our payment processor (Stripe). We do not store full credit card numbers on our servers.
- Content you upload: Source code, test configurations, test results, and other data you connect to the Service.
- Communications: Messages you send to our support team.
1.2 Information Collected Automatically
- Usage data: Features used, test runs executed, pages visited, and interaction patterns within the Service.
- Device and browser data: IP address, browser type, operating system, and device identifiers.
- Cookies and similar technologies: We use cookies and local storage to maintain sessions, remember preferences, and analyze usage. See Section 6 for details.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the NashVec Service.
- Process subscriptions and billing through our payment partners.
- Generate AI-powered test cases and analysis based on your codebase and instructions.
- Send service-related communications, including account notifications and security alerts.
- Provide customer support and respond to inquiries.
- Improve and develop new features through aggregated, anonymized usage analytics.
- Detect, prevent, and address fraud, abuse, and security issues.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- Service providers: Third-party vendors who assist with hosting (cloud infrastructure), payment processing (Stripe), email delivery, and analytics. These providers are contractually bound to protect your data.
- AI processing: Code and test data may be processed by AI model providers to generate test cases. We ensure these providers do not use your data to train their models without your consent.
- Legal requirements: When required by law, regulation, legal process, or governmental request.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
- With your consent: When you explicitly authorize us to share information.
4. Data Retention
We retain your account information and content for as long as your account is active or as needed to provide the Service. Test history retention depends on your subscription plan (7, 90, or unlimited days). Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, regular security audits, and employee training. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies
We use the following types of cookies:
- Essential cookies: Required for authentication and core functionality.
- Analytics cookies: Help us understand how users interact with the Service.
- Preference cookies: Remember your settings and preferences.
You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete your personal information ("right to be forgotten").
- Export your data in a portable format.
- Opt out of marketing communications.
- Restrict or object to certain processing activities.
To exercise these rights, contact us at support@nashvec.com. We will respond within 30 days.
8. International Data Transfers
Your information may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where applicable.
9. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last updated" date at the top reflects the most recent revision.
11. Contact Us
For privacy-related questions or requests:
Gnosis Lab LLC
Email: support@nashvec.com